Terms and Conditions – w565 Betting Platform Pakistan

1 Acceptance of Terms

By registering an account on w565, visiting the platform or placing any bet or wager, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms constitute the complete legal agreement between you (the user) and w565. No verbal representations, marketing materials or third-party statements alter or supplement these terms in any way.

These terms are written in English and are intended for users based in Pakistan. The platform operates in PKR and is designed for the Pakistan market. If any provision of these terms conflicts with applicable local requirements, the remaining provisions continue in full force.

2 Eligibility

To register and use w565, you must meet all of the following conditions:

• You are at least 18 years of age.
• You are accessing the platform on your own behalf as an individual, not on behalf of a third party.
• You are not a current employee, contractor or immediate family member of an employee of w565.
• You understand that betting and casino games involve financial risk and that you may lose the PKR you deposit and wager.
• You are using the platform voluntarily and for entertainment purposes.

w565 reserves the right to request age verification at any time. If you are unable to verify that you are 18 or older, your account may be suspended and any pending withdrawals held pending verification. Minors who misrepresent their age will have any winnings forfeited and any deposits returned where technically possible.

3 Account Registration

Each individual may hold only one active account on w565. Duplicate accounts are not permitted. If you have previously had an account closed or suspended for a breach of these terms, you may not register a new account without written permission from w565 support.

When registering, you must provide accurate and complete information. This includes your full name, contact details and any other information requested during the registration process. Providing false, misleading or incomplete information is a breach of these terms and may result in account closure without notice.

You are responsible for maintaining the security of your w565 login credentials. You must not share your username or password with any other person. w565 will not be liable for any losses resulting from unauthorised access to your account where that access was made possible by your failure to keep credentials secure. If you believe your account has been compromised, contact w565 support immediately using the details on the About Us page.

w565 reserves the right to verify the identity of any account holder at any time. This may involve requesting copies of identification documents. Accounts that cannot be verified may have withdrawals suspended until verification is completed.

4 Deposits and Withdrawals

All financial transactions on w565 — deposits, withdrawals, bonuses, winnings and refunds — are processed in Pakistani Rupees (PKR). No currency conversion is applied at any point in the transaction process.

Supported deposit and withdrawal methods include:

• JazzCash mobile wallet
• Easypaisa mobile wallet
• Raast instant payment system
• Bank transfer to Pakistani bank accounts
• Debit and credit cards
• Other approved mobile wallets

Deposits are typically credited to your w565 account promptly after confirmation from the payment provider. Processing times vary by method. For JazzCash and Easypaisa, deposits are generally instant. Bank transfers may take longer depending on your bank's processing schedule.

Withdrawal requests are reviewed before processing. Standard verification checks apply to all withdrawal requests. w565 may request additional documentation to confirm your identity or the origin of funds before approving a withdrawal. Processing times vary by method. You may only withdraw to a payment account that is in your own name.

Minimum and maximum deposit and withdrawal limits apply. These limits are displayed in the cashier section of your w565 account. w565 reserves the right to adjust these limits with notice.

w565 does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Check with your provider for their applicable fee structure.

5 Bonuses and Promotions

w565 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each individual offer, which are published alongside the promotion. In the event of any inconsistency between a promotion's specific terms and these general Terms and Conditions, the specific promotion terms take precedence for that offer only.

General bonus conditions that apply to all w565 promotions unless stated otherwise:

• Bonuses are available to one account per person, per household and per device.
• Wagering requirements must be met in full before any bonus-derived balance can be withdrawn. The applicable wagering multiple is stated in each promotion's terms.
• Bonuses have expiry dates. Any unwagered bonus balance remaining after the expiry date will be removed from your account automatically.
• Certain game types may contribute differently to wagering requirements. The contribution rates for each game category are stated in the individual promotion terms.
• w565 reserves the right to withdraw any bonus if there is evidence of abuse, misuse, or where the bonus was claimed in a manner inconsistent with these terms.
• Bonuses cannot be transferred between accounts.

Attempting to exploit bonus offers through coordinated play, the use of multiple accounts, or any other method intended to circumvent the spirit of a promotion is a breach of these terms and may result in the forfeiture of both the bonus and any winnings derived from it.

6 Sports Betting Rules

w565 offers sports betting on Cricket, PSL T20 matches, international cricket series, Football and Esports. All bets are subject to the w565 Sports Betting Rules, which are available in the betting section of the platform. The following general rules apply:

• Bets are accepted at the odds displayed at the time the bet is confirmed. Once a bet is accepted, the odds are locked and cannot be changed.
• In-play bets on Cricket and PSL matches are subject to a brief delay between placement and confirmation. During this delay, odds may change or the bet may be rejected if the live situation has materially changed.
• w565 reserves the right to void any bet placed on an event where a technical error resulted in incorrect odds being displayed, where the event has already concluded at the time of placement, or where there is evidence of match manipulation.
• PSL and international Cricket matches that are abandoned before a result is determined will be settled according to the specific rules for that market, which are displayed in the market description before you place your bet.
• In the event of a dispute regarding bet settlement, the w565 decision is final. All settlement decisions are made based on official results from the relevant sporting authority.
• Maximum stake limits apply to individual bets and may vary by sport, market and event. These limits are shown at the time of bet placement.

w565 reserves the right to limit, restrict or close the betting account of any player who is found to be placing bets in a systematic manner that exploits pricing errors, or whose betting patterns suggest abuse of the betting markets.

7 Casino and Slot Games

w565 provides access to a range of casino games including Live Casino with real dealers, and a slot game lobby with over 500 titles. All casino and slot games on the platform are provided by third-party game suppliers. The rules, RTP percentages and volatility ratings for each game are available within the game itself or on the game's information page in the w565 lobby.

• Game outcomes are determined by certified random number generation systems. w565 does not manipulate the outcome of any game.
• Live Casino games are governed by the rules of each specific game as explained by the dealer or displayed on-screen at the table. In cases of a technical disconnection during a Live Casino round, the game will be settled according to the state of play at the point of disconnection.
• In the event of a game malfunction or software error that affects a game round, the affected round may be voided and stakes returned to your PKR balance. w565 is not liable for any losses arising from a malfunction beyond the return of the stake for the affected round.
• Progressive jackpot slot games accumulate from player activity across the network of the game provider. Jackpot amounts are determined by the provider and are not guaranteed by w565.

8 Prohibited Conduct

The following activities are strictly prohibited on w565. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances and permanent exclusion from the platform:

• Registering more than one account or using another person's account.
• Providing false identity information or impersonating another person.
• Using automated software, bots or scripts to interact with the platform in any way.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Attempting to exploit software bugs, pricing errors or system vulnerabilities.
• Any activity that constitutes or facilitates money laundering or financial fraud.
• Placing bets on both sides of the same event through multiple accounts or with third parties in a manner designed to guarantee profit regardless of outcome (arbitrage abuse).
• Accessing the platform for commercial purposes, including reselling betting tips or odds derived from the w565 platform.
• Any conduct that disrupts the operation of the platform or negatively affects other users' experience.

9 Account Suspension and Closure

w565 reserves the right to suspend or permanently close any account at any time where there is evidence or reasonable suspicion of a breach of these Terms and Conditions, fraudulent activity, or conduct that poses a risk to the integrity of the platform.

Where an account is suspended pending investigation, access to funds may be temporarily restricted while the investigation is ongoing. w565 will communicate the reason for the suspension where it is lawful and appropriate to do so.

If an investigation concludes that no breach has occurred, the account will be reinstated and access to funds restored. If a breach is confirmed, w565 may withhold balances derived from the prohibited activity and return only the net deposited amount, subject to the specific circumstances of the breach.

You may close your own w565 account at any time by contacting support. Any pending bets at the time of account closure will be settled normally and any remaining PKR balance will be returned to you via your registered withdrawal method, provided all verification requirements have been met.

10 Responsible Gaming

w565 is committed to providing a safe entertainment environment. Betting and casino games carry financial risk and are intended for adults who are playing for enjoyment within their personal means. The following responsible gaming principles are part of these terms:

• w565 is strictly for users aged 18 and above. Minors are prohibited from registering or using the platform in any capacity.
• Deposit limits are available to all registered users. You may set a daily, weekly or monthly PKR deposit limit at any time through your account settings. Once a limit is set, it takes effect immediately. Increasing a deposit limit is subject to a cooling-off period.
• Self-exclusion options are available for players who wish to take a break from the platform. During a self-exclusion period, your account will be deactivated and you will not be able to log in or place bets.
• w565 encourages all players to set a clear PKR budget before each gaming session and to treat the platform as a form of entertainment, not a source of income.

For full details on the responsible gaming tools available on w565, please visit the Responsible Gaming page. If you are concerned about your own or someone else's gambling habits, please seek support from an appropriate organisation.

11 Privacy and Data

w565 collects and processes personal data from registered users in order to operate the platform, process PKR transactions, verify identities and comply with applicable requirements. The full details of how your data is collected, stored, used and protected are set out in the Privacy Policy, which forms part of the overall agreement between you and w565.

By registering on w565, you consent to the processing of your personal data as described in the Privacy Policy. This includes sharing data with payment processors such as JazzCash, Easypaisa and Raast for the purpose of completing your PKR transactions.

w565 does not sell personal data to third parties for marketing purposes. Data shared with game providers and payment processors is limited to what is required for those services to function.

12 Limitation of Liability

w565 provides the platform on an "as available" basis. While we make every effort to maintain a reliable and consistent service, we do not guarantee that the platform will be available at all times without interruption, error or delay.

• w565 is not liable for losses resulting from your reliance on information displayed on the platform that was incorrect due to a technical error.
• w565 is not liable for any indirect, consequential or incidental loss arising from your use of the platform, including loss of anticipated winnings.
• w565 is not responsible for any third-party network or connectivity issues that affect your ability to access the platform or complete a bet or game round.
• The maximum liability of w565 to any user in connection with any single incident is limited to the PKR value of the stake directly involved in that incident.

Nothing in these terms limits liability where such a limitation is not permitted under applicable law.

13 Changes to These Terms

w565 may update or amend these Terms and Conditions from time to time. When material changes are made, registered users will be notified via the email address on their account or via a prominent notice on the platform. Continued use of w565 after the updated terms have been published constitutes acceptance of the revised terms.

We recommend reviewing these Terms and Conditions periodically so that you are aware of the current version. The date at the top of this page reflects when the terms were last updated. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account.

14 Contact and Support

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, the w565 support team is available to assist. You can reach the support team via the contact details listed on the About Us page.

For account-related queries, bonus disputes and withdrawal questions, please have your account details ready when contacting support. All complaints are reviewed and responded to in the order they are received.

For responsible gaming support, self-exclusion requests or deposit limit adjustments, the Responsible Gaming page provides detailed guidance on available tools and how to access them.

For queries related to your personal data, refer to the Privacy Policy or contact support directly.